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Privacy Policy

 At Pro Discount Vitamins, we provide this privacy policy (“Privacy Policy”) to help inform you about how we collect information, how we use the information, and with whom we disclose such information. This Privacy Policy relates to our online services (the “Services”), which are available to you through our website www. (the “Website”), mobile application, and other interaction by telephone, or email.   

 

  1. The Information We Collect

1.1. Information You Provide to Us  

We collect the information you provide to us. For example, we collect information when you sign up to become a subscriber, email us, or call us. Such information may include your name, e-mail address, date of birth, mailing address, and phone number.  

1.2. Information We Collect Automatically  

We automatically collect information about you when you access or use the Platform. Such information may include your IP address, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website you visit, order information, device identifier, and other similar information concerning your use of the Services and Platform.  

We may use cookies or similar technologies to help us collect information and to enhance your experience using the Services. Cookies are small packets of data that a website stores on your browser so that your computer will “remember” information about your visit. We use both session and persistent tracking technologies. For example, we collect information on our Platform through session cookies, which disappear when you close your Internet browser, and through persistent cookies, which remain on your computer until they are deleted. If you do not want the Platform to place a cookie on your hard drive or mobile device, you may be able to turn that feature off on your computer or mobile device. However, the Services may not function properly and your experience with the Platform and Services may be impacted.  

Additionally, we use data analytics tools like Google Analytics and other third-party technologies to understand how users interact with our advertisements and Services. For more information, you can visit www.google.com/policies/privacy/partners/ (“How Google Uses Information on Sites or Apps That Use Our Services”).  

The options you select are browser and device-specific.  

1.3. Information from Other Sources  

We may receive information from third parties that provide us with information about you from online and offline sources. These third parties may use cookies or other similar technologies. For example, we may use third-party web analytics tools to help us provide you with a better experience, determine your interest in our products, and improve the quality of our offerings. Additionally, such third parties may collect and combine your email address with other information they have access to solely so that we may serve relevant marketing offers to you via direct email.  

ProDiscountVitamins.com does not share any personal health information with third parties.  

1.3.1. Digital Advertising  

We may partner with third-party companies that collect data from our Services, as well as from other non-affiliated websites and mobile apps over time in order to infer what intProDerests you to deliver more relevant advertising to your browser or device, as well as browsers and devices associated with it. These partners, however, do not collect or receive information about your responses to assessment questions answered on the Platform for advertising or marketing purposes. This type of advertising is known as interest-based advertising.   

1.4. Payment Information  

When you sign up to become a subscriber, you provide certain payment information. Such information may include a debit card number, credit card number, and similar information (collectively, the “Billing Information”) in order to complete your transaction. Billing Information is collected and processed through third-party vendors pursuant to the terms and conditions of their privacy policies and terms of use.  

 

  1. How We Use the Information

We use the information we collect to process transactions; provide you with the Services; solicit your feedback; provide information about our products, services, or otherwise market to you; inform you about upcoming events, and special promotions; analyze the use of the Services; improve our Services; or as disclosed at the time of collection. 

 

  1. How We Share the Information

We may share your information in the following situations:  

With service providers to provide services such as information technology support, and customer service. These service providers will have access to the information only as necessary to perform their functions and to the extent permitted by law. We do not allow these service providers to share your information with others without our authorization or to use it for their own purposes;  

In the event of a business transaction or sale of all or part of our assets, including at bankruptcy;  

In response to a court order, subpoena, warrant, or as otherwise required to by law;  

To other parties with your consent or as disclosed at the time of collection; and  

To protect our rights and the rights of third parties.  

We may also aggregate information together in order to operate, maintain, manage, and improve the Services. We may disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.

  

  1. Accessing and Modifying Personal Information and Communication Preferences

If you have registered for the Services, you may access, review, and make changes to your Personal Information and Billing Information by following the instructions found on the Platform. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located at the bottom of any ProDiscountVitamins.com email. 

 

  1. Data Security

We take reasonable and appropriate measures to help protect information we collect and maintain from loss and unauthorized access. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. 

 

  1. Retention of Data

In broad terms, we retain your personal data for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of data and the reason that we have the data.  

We have procedures in place regarding our retention periods which we keep under review taking into account our reasons for processing your personal data and the legal basis for doing so.  

Transfers to Third-Parties. ProDiscountVitamins.com may transfer personal data to third-party agents or service providers who perform functions on our behalf, as described in Section 3 of this privacy policy. In such cases, we will take reasonable and appropriate measures to ensure that our third-party agents and service providers process personal data in accordance with our Privacy Policy.    

In certain situations, ProDiscountVitamins.com may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.  

Security. ProDiscountVitamins.com takes reasonable and appropriate measures to protect personal data in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.  

Data Integrity and Purpose Limitation. ProDiscountVitamins.com will use personal information only in ways that are compatible with the purposes for which it was collected and subsequently authorized by the individual. ProDiscountVitamins.com will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.  

Access. If you have registered for the Services, you may access, review, and make changes to your Personal Information and Billing Information by following the instructions found on the Platform. You may request to correct, amend, or delete information where it is inaccurate, or has been processed in violation of the Principles. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any ProDiscountVitamins.com marketing email.  

Dispute Resolution. If you have questions or concerns, please write to us at Jeanne@ProDiscountVitamins.com. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal data. 

  

  1. Your GDPR Rights

ProDiscountVitamins.com is the controller of any personal data it may collect, process and hold about you. We process personal information with your consent (e.g. when we process personal information to provide access to our information and dispensary), to provide you with customer service, or as required by law.  

You have the right to the following:  

To request access to your personal information  

To data portability  

To rectify your personal information  

To object to the processing of your personal information  

To request the erasure of your personal information  

To restrict the processing of your personal information  

To withdraw consent to the processing of your personal information  

You can exercise your rights by sending an email to Jeanne@ProDiscountVitamins.com

 

  1. Children

Our Services and Platform are not directed to or intended for, individuals under the age of 18 and we do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not use it. If you believe that we have any such information, please notify us immediately using Jeanne@ProDiscountVitamins.com

  

  1. External Websites

The Platform may contain links to third-party websites ProDiscountVitamins.com has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.  

Notice to California Residents – Your California Privacy Rights 

For our California consumers, please read your rights as a California Consumer.  

Your Rights as a California Consumer 

As a California resident, you have certain rights regarding your personal information, which are described in detail below.  

Opting Out of “Sales”

We do not sell your personal information.  

Your Access Rights

You have the right to request from us the following information: (1) the categories of personal information we have collected about you; (2) the categories of sources from which your personal information is collected; (3) the business or commercial purpose for collecting or selling your personal information; (4) the categories of third parties with whom we share personal information; and (5) the specific pieces of personal information we have collected about you.  

To the extent that we used any of your personal information for a business purpose, you have the right to request that we disclose to you: (1) the categories of personal information that we collected about you; (2) the categories of personal information that we hold about you and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold; and (3) the categories of personal information that we disclosed about you for a business purpose.  

Your Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) or will instruct you on how to delete your personal information from our records, unless an exception applies.  

 

How to Exercise Your Rights

 

To exercise any of the rights listed above, please submit a verifiable consumer request, which must include your full name, email address, and phone number, by either emailing us at Jeanne@ProDiscountVitamins.com or calling us at 419-960-5460. You are not required to have an account with us in order to submit a request and we will only use personal information provided in a consumer request to verify the requestor’s identity or authority to make such a request. Please note you may only make a verifiable consumer request for access or data portability twice within a 12-month period. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. If we are unable to comply with a request, we will inform you of the reason why.  

Please note that we must verify the identity of the requestor. You may designate an authorized agent to make a request on your behalf by providing proof of a valid power of attorney, your valid government-issued identification, and the authorized agent’s valid government-issued identification. We cannot respond to requests where the identity and authority of the requestor cannot be confirmed.  

Non-Discrimination Policy

California residents that choose to exercise such rights will not be denied any goods or services, charged different prices or rates, or be provided a different level or quality of goods or services unless those differences are related to your personal information.  

“Do Not Track” Disclosures

We have disclosed our collection practices herein, but at this time, we do not honor do-not-track signals. Some of the third parties that we work with may honor such requests.  

Changes to Our Privacy Notice for California Residents 

This CA Privacy Notice is effective as of the date stated at the top of this CA Privacy Notice. We may change this Privacy Policy from time to time and will post any changes on the Platform as soon as they go into effect. By accessing the Platform or using the Services after we make any such changes to this Privacy Policy, you are deemed to have acknowledged such changes. Please refer back to this Privacy Policy on a regular basis.  

Contact  

If you have questions or concerns about this Privacy Policy, you can send an e-mail to Jeanne@ProDiscountVitamins.com